Shipping Process

Each AEN Jeanstudio product is carefully prepared and packaged after your order. Due to our handcrafted and specialized production process, some items may take slightly longer to ship than standard items.

Order Preparation Time

Your products in stock will be delivered to cargo within 1-3 business days .
For handcrafted or custom-made pieces, preparation time may take 5-7 business days .

Shipping Time

Shipments within Turkey are usually delivered within 1-3 business days .
Shipping time may vary depending on your delivery address and the density of the shipping company.

Tracking and Information

When your order is shipped, you will be sent a tracking number via email/SMS.
You can easily track your cargo online.

Damaged Packages

If you notice any damage to your package during delivery, we kindly ask you to file a report with the courier so we can provide a quick solution.

Note: Our handcrafted and custom production processes make each piece unique. Therefore, in rare cases, slight delays in delivery may occur.

Secure Payment

All your payments are protected by advanced encryption systems. Your card information is never stored, ensuring you are protected by high security standards throughout your purchases.

Customer service

We're always here to answer your questions and provide solutions to your problems. Our experienced customer representatives provide fast and effective support.